Artículos populares

  1. ¿Ofrecen comida y bebidas de cortesía durante el vuelo?

    Última actualización: 05/30/2025 en Durante el vuelo
    Food and drinks are available for purchase on board, but they are  not complimentary. This is part of how we keep fares low - by letting you choose only what you want, we're able to offer more affordable pricing. If you'd like a snack or bevera...

  2. ¿Puedo recibir un recibo / itinerario por mi compra?

    Última actualización: 02/25/2022 en My Booking My Trip
    If you want to view, print or email you itinerary/receipt you can access through our website or our app.  At our website you can access “ My Trip ” using your “ Last Name” and the “ Confirmation Code” , and select “ Search” .     ...

  3. ¿Qué sucede si no recibo una confirmación de reserva?

    Última actualización: 06/03/2025 en My Booking My Trip
    If you haven’t received your booking confirmation, don’t worry — here are a few steps to help you locate it: •  Check your spam or junk folder  in case the email was filtered there • If you find a Frontier email in spam, mark it as  “Not Spam” ...

  4. ¿Qué debo saber si viajo con un niño pequeño?

    Última actualización: 06/03/2025 en Viajar con niños o mascotas
    What should I know when traveling with a small child? •    Infants  under 2  can fly free on an adult’s lap ( must be at least 7 days old ) •    Adults with lap infants may bring a second personal item, like a diaper bag, at no charge •    Ch...

  5. ¿Cómo uso un vale o ETC (Certificado electrónico)?

    Última actualización: 02/14/2023 en My Booking Fares & Payment
    To use a voucher, simply book your new flight on FlyFrontier.com. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number. Please Note Vouchers are not redeemable for cash. Vouchers are valid for 90 d...

  6. Comentarios sobre el sitio web

    Última actualización: 06/22/2017
    Para contactarnos por servicio al cliente, visita nuestra página de contacto.  Please leave your suggestions below and we will use your feedback to help improve our FAQs.  ...

  7. ¿Tengo que pagar por la asignación de asientos?

    Última actualización: 05/27/2025 en Bags and Seats Bags & Seats General Info
    No, you do not have to purchase a seat assignement. If you purchased a  Basic Fare , a seat assignment is  not included . You can choose to purchase a seat: • At the time of booking • After booking • During check-in via the Frontier app ...

  8. ¿Tendré que pagar un cargo por llevar un cochecito?

    Última actualización: 06/03/2025 en Viajar con niños o mascotas
    Nope —  strollers and car seats can be checked for free . •You can use your stroller through the airport •It can be  gate-checked  and returned to you at your destination •These items  don’t count toward your carry-on or personal...

  9. How do I change my flight time or date?

    Última actualización: 05/28/2025 en Políticas de cambios y cancelaciones
    You can change your departure time or date through the Frontier website or mobile app. On the website: • Go to  My Trips/Check-In • Enter your  Last Name  and  Confirmation Code • Click  Search • Select  Change Flights  and follow the...

  10. I am experiencing a website or app error, what should I do?

    Última actualización: 07/02/2025 en My Booking My Trip
    Website or mobile app technical problems are frustrating.   If you are on the website ( flyfrontier.com ) try the following:  Make sure you are connected to the internet  Clear the website cache & browser history  Restart...