We understand that sometimes things don't go as planned. If your flight is delayed by more than 3 hours (180 minutes) for domestic flights, or more than 6 hours (360 minutes) for international flights, you will receive an email with a link to make your selections.
If this delay does not fit your plans, you are eligible for a refund, rebooking, or cancellation with a credit shell valid for 5 years from the date of cancellation. In many cases, refunds will be processed automatically if you do not travel due to a significant delay, schedule change, or cancellation.