Can I correct my date of birth (DOB)?

Yes. DOB corrections are allowed when the booking does not match the traveler's government-issued ID. There is no fee when valid documentation is submitted and verified.

Requirements: 

  • Government‑issued ID showing the correct date of birth 

  • One (1) free DOB correction per passenger 

  • Requests must be submitted at least seven (7) days before travel 

Most requests are processed within 72 hours.  

Please use the Formulario de envío de documentos to upload your documents.