Artículos
¿Cómo uso un cupón?
To use a voucher, simply book your new flight on FlyFrontier.com. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number. Please Note Vouchers are not redeemable for cash. Vouchers are valid for 90 d...
¿Dónde puedo encontrar mi número de cupón?
Your 17-digit voucher number is included in the email sent by Frontier after your original booking. Here's how to find it: • Check the inbox linked to your Frontier Miles account or the one used when booking • Search for the s...
¿Puedo aplicar mi cupón a una reserva actual?
Vouchers can only be applied during the time of initial booking and cannot be applied to an existing reservation.
¿Puedo extender la validez de mi cupón?
Based upon the terms and conditions, extensions are not permitted. Vouchers are most often issued with a 90-day redemption period and must be redeemed prior to the expiration date. However, travel can be booked as far out as Frontier's published s...
¿Por qué mi cupón no se aplica correctamente por el monto total?
If your voucher isn't covering the full cost of your booking, that's totally normal- most vouchers apply to airfare only. They typically don't cover taxes, fees, or optional extras like bags or seat selections. Be sure to check the terms a...
¿Puedo recibir un reembolso en un cupón si cancelo mi reserva en forma voluntaria?
When travel is voluntarily cancelled, funds remaining after any applicable fees will revert to the form of payment associated with the booking. If a voucher is used to book travel, the funds would be provided back in the form of a voucher.
¿Me devolverán mi cupón si mi vuelo se cancela?
If your reservation has been affected with a cancellation or significant change initiated by the airline, then a voucher can be reissued with a new 90-day validity period.
No usé el monto total de mi cupón en mi reserva anterior. Quiero usar el valor restante en una nueva reserva. When Frontier provides a voucher for future travel, the voucher is available for one-time use. Any funds not applied at the time of booking, would not carry over for use with additional bookings.
¿Puedo permitir que otra persona use mi cupón?
Vouchers are non-transferrable and may only be redeemed in the name of the passenger to whom it was issued. The name on the new reservation must match the voucher exactly.
Can I use multiple vouchers on the same reservation?
Yes you can use multiple vouchers on the same reservation. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number(s) and click Retrieve . ...
My voucher isn't working, what do I do?
If your voucher isn’t applying, here are a few things to check:
• Most vouchers and credits are valid for 90 days from the date issued
• Travel must be booked (not completed) before the expiration date
• Some vouchers are ...