Artículos
How do I use a Voucher?
You can redeem your voucher when booking your flights on flyfrontier.com or in the Frontier app . At the payment screen, select "Frontier Voucher" and enter your voucher number. Keep in mind: Vouchers are valid for 90 days from the issue da...
¿Dónde puedo encontrar mi número de cupón?
Your 17-digit voucher number is included in the email sent by Frontier after your original booking. Here's how to find it: • Check the inbox linked to your Frontier Miles account or the one used when booking • Search for the s...
¿Puedo aplicar mi cupón a una reserva actual?
Vouchers can only be used at the time of booking and can’t be applied to an existing reservation.
¿Puedo extender la validez de mi cupón?
Vouchers are not eligible for extensions. Most vouchers are valid for 90 days from the issue date and must be redeemed before they expire. Although they must be used before they expire, you can book travel as far out as Frontier's schedule allows....
¿Por qué mi cupón no se aplica correctamente por el monto total?
If your voucher isn't covering the full cost of your booking, that's totally normal- most vouchers apply to airfare only. They typically don't cover taxes, fees, or optional extras like bags or seat selections. Be sure to check the terms a...
¿Puedo recibir un reembolso en un cupón si cancelo mi reserva en forma voluntaria?
If you cancel voluntarily, any remaining value-after fees-goes back to the original form of payment. So if you used a voucher, the refund will be issued as a new voucher.
¿Me devolverán mi cupón si mi vuelo se cancela?
Yes - if Frontier cancels or significantly changes your flight, your voucher can be reissued with a new 90-day validity period.
No usé el monto total de mi cupón en mi reserva anterior. Quiero usar el valor restante en una nueva reserva. Frontier vouchers are generally one-time use, meaning any unused value at the time of booking is not retained and cannot be applied to future reservations. However, some voucher types are reusable until the full value is used. The type of voucher ...
¿Puedo permitir que otra persona use mi cupón?
Vouchers are non-transferrable and may only be redeemed in the name of the passenger to whom it was issued. The name on the new reservation must match the voucher exactly.
Can I use multiple vouchers on the same reservation?
Yes! You can apply more than one voucher when booking on flyfrontier.com or in Frontier app. At the payment screen, select “Frontier Voucher”, enter each voucher number, and click Retrieve.
My voucher isn't working, what do I do?
If your voucher isn’t applying, here are a few things to check:
• Most vouchers and credits are valid for 90 days from the date issued
• Travel must be booked (not completed) before the expiration date
• Some vouchers are ...