Servicio al Cliente

We are here to help. If you need assistance, you can find answers to common questions below or contact us via phone, chat or text.

Please note that check-in is currently only available in the Frontier mobile app.

DOWNLOAD OUR APP TO CHECK-IN!

Ahorra tiempo y dinero con la aplicación móvil de Frontier. Usa la aplicación móvil de Frontier para reservar y gestionar viajes, hacer el check-in y obtener tu pase para abordar de forma rápida y sencilla. Check-in and checked bag acceptance closes 1 hour before your flight’s scheduled departure time.

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Canceled or Delayed Flight?

If your flight has been canceled or delayed for more than 3 hours (domestic flights) or 6 hours (international flights), it is fastest to rebook or to receive a refund by using the link below.

Rebooking/Refund Options

MORE OPTIONS

Get help for special situations below.

Solicitud de reembolso

Request a refund

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Accessibility Request

Request special assistive services while traveling

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Share Feedback

Share a compliment or complaint about your recent experience.

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Delayed or Damaged Bag

For delayed, lost or damaged baggage

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Objetos perdidos

Report lost items

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Formulario de envío de documentos

Send documentation for emergency events or name changes.

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Delays and Cancellations

If your flight has been canceled or delayed for more than 3 hours (domestic flights) or 6 hours (international flights)

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Mileage Credit Form

Request past-dated flight mileage

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Información de contacto adicional


HUMAN RESOURCES
El Departamento de recursos humanos de Frontier Airlines no acepta solicitudes mediante llamadas telefónicas o emails.
DONACIONES BENÉFICAS
To request flight vouchers for fundraising purposes click here.
MEDIA
Únicamente para personas que trabajan en medios de comunicación y desean comunicarse con el Departamento de comunicaciones corporativas de Frontier.
Media Files: Photos & B-Roll