Viajar desde/hacia México

La información que contiene este documento constituye un contrato que cubre los derechos y obligaciones del pasajero y los derechos y responsabilidades de Frontier con los pasajeros que viajan desde/hacia México.

Se pueden obtener copias al ingresar a estos enlaces: English o Español

Compensation Policies: Spanish

To request an electronic invoice of your travel originating in Mexico, please fill out the form here.

To comply with Mexico’s travel requirements, customers traveling to Mexico must complete the Questionnaire of Identification of Risk Factors in Travelers prior to their departure to Mexico.

The government of Mexico has prohibited the following items from entering Mexico:
  • Electronic Cigars and/or Cigarettes
  • Vaporizing Devices
  • Liquids or solutions used on the above items and their parts

Claims and Clarifications

Office CUN:
Suite Latt2-2504 Terminal 2.  C. P. 77565
Aeropuerto Internacional de Cancun
Cancun, Quintana Roo;

Office PVR:
Local 44, in front of counters
Aeropuerto Internacional de Puerto Vallarta
Puerto Vallarta, Jalisco.