alerta

Alerta sobre destinos

Here are a few things you should know before you take-off on your next trip. Stay up to date with TSA delays, airport parking, and weather alerts.

Nos comprometemos con tu salud y seguridad. Más información aquí.

We require both passengers and employees to wear a face covering over nose and mouth throughout the Frontier travel experience including at ticket counters, gate areas, baggage claim and onboard all flights. The only exception is for children under the age of 2. Face coverings must fit snugly over your nose and mouth and be secured under the chin. Open-chin triangle bandanas, face coverings containing vents, valves or mesh material, and face shields are not acceptable as face-coverings. This level of protection is important for everyone's well-being and if you don't wear an approved face covering, or wear it appropriately, you may lose future travel privileges on Frontier.


To help ensure the well-being of everyone onboard, a non-invasive temperature screening using a touchless thermometer will be taken at the gate for all passengers and crew.

Anyone with a temperature of 100.4 degrees Fahrenheit or higher will not be able to board the plane. If time allows, we will give customers the opportunity to rest before receiving a second check. If the second temperature screening is 100.4 degrees or higher, our team will help the customer to rebook travel on a later date when they are feeling better

Chicago Travel Advisory

Customers traveling to Chicago, Ill. from Alabama, Arkansas, Arizona, California, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Oklahoma, South Carolina, Tennessee, Texas, Utah, Wisconsin are subject to a mandatory 14-day quarantine in a home or hotel room.

If you no longer wish to travel, you may be eligible to modify your itinerary without a change or cancel fee.

Connecticut Travel Advisory

Customers traveling to Connecticut from Alabama, Arkansas, Arizona, California, Florida, Georgia, Iowa, Idaho, Kansas, Louisiana, Mississippi, Nevada, New Mexico, Ohio, Oklahoma, North Carolina, Rhode Island, South Carolina, Tennessee, Texas, Utah or Wisconsin are subject to a mandatory 14-day quarantine in a home or hotel room.

If you no longer wish to travel, you may be eligible to modify your itinerary without a change or cancel fee.

Mexico Travel Requirement

To comply with Mexico’s travel requirements, customers traveling to Mexico must complete the Questionnaire of Identification of Risk Factors in Travelers prior to their departure to Mexico.

The government of Mexico has prohibited the following items from being brought into Mexico:
  • Electronic Cigars and/or Cigarettes
  • Vaporizing Devices
  • Liquids or solutions used on the above items and their parts

New Jersey Travel Advisory

Customers traveling to New Jersey from Alabama, Arkansas, Arizona, California, Florida, Georgia, Iowa, Idaho, Kansas, Louisiana, Mississippi, Nevada, New Mexico, Ohio, Oklahoma, North Carolina, South Carolina, Rhode Island, Tennessee, Texas, Utah or Wisconsin are subject to a mandatory 14-day quarantine in a home or hotel room.

If you no longer wish to travel, you may be eligible to modify your itinerary without a change or cancel fee.

New York Travel Advisory

Customers traveling to New York from Alabama, Alaska, Arkansas, Arizona, California, Florida, Georgia, Illinois, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, North Carolina, North Dakota, New Mexico, Ohio, Oklahoma, South Carolina, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin or Puerto Rico are subject to a mandatory 14-day quarantine in a home or hotel room.

If you no longer wish to travel, you may be eligible to modify your itinerary without a change or cancel fee.

Philadelphia Travel Advisory

Customers traveling to Pennsylvania from Alabama, Arkansas, Arizona, California, Delaware, Florida, Georgia, Iowa, Idaho, Kansas, Louisiana, Mississippi, Nevada, New Mexico, Ohio, Oklahoma, North Carolina, South Carolina, Tennessee, Texas, Utah or Wisconsin are subject to a mandatory 14-day quarantine in a home or hotel room. 

If you no longer wish to travel, you may be eligible to modify your itinerary without a change or cancel fee.

Puerto Rico Travel Advisory

Beginning July 15, arriving passengers must complete a travel declaration form from the Puerto Rico Health Department, as well as demonstrate a negative molecular COVID-19 test from the 72 hours prior or are subject to a mandatory 14-day quarantine in a home or hotel room. More information here.

If you no longer wish to travel, you may be eligible to modify your itinerary without a change or cancel fee.


TSA INFO

New Hand Sanitizer Regulation

TSA is now allowing passengers to bring liquid hand sanitizer up to 12oz. in carry-on bags until further notice. You should expect that containers larger than 3.4oz. will need to be screened separately, which will add some time to the checkpoint screening.

INFORMACIÓN DEL MOSTRADOR DE BOLETOS

DEN: líneas de mostrador de boletos de Denver

Due to high passenger volume between 6:00 a.m.10:00am, we recommend arriving 2.5 hours before departure. Para ahorrar tiempo de espera en la cola, puedes usar nuestra aplicación móvil para hacer el check-in y pasar por la cola de registro de equipaje para dejar tu equipaje documentado. Descarga nuestra aplicación móvil desde la App Store de Apple o consíguela en tu Android desde Google Play.

TERMINAL INFORMACIÓN

LAX: cambio en la terminal de Los Ángeles

We have moved to Terminal 5.

IAH: Houston Terminal A Checkpoint

El puesto de control cierra a las 10:20 p.m. in Terminal A.

SFO: San Francisco Terminal Move

Frontier Ticket Counters in Terminal 1 and will be moving to International Terminal A and our new ticket counters will be in the International Terminal A as well. The move has an effective date of July 23rd, 2019.

For more information, please visit:
Fly SFO Maps

CVG: Cincinnati Construction

CVG Airport is undergoing major roadway improvements near the Terminal. Please be alert for traffic flow changes and consider extra time for your departure and/or passenger pick up.

For more information, please visit:
CVG Build for Our Future

MSP: Minneapolis-St. Paul International Airport Highway 5 Construction and Terminal Move

Starting in April 2020 through October 2020, construction on Highway 5—between I-494 and Highway 62—will create closures and detours during construction. For more information, please visit https://aroundtheairport.com/

ARTÍCULOS RESTRINGIDOS

BOOST Oxygen Bottles

Oxygen bottles such as BOOST Oxygen are considered Hazardous Materials and are not allowed aboard aircraft.

Prohibición de la FAA para el dispositivo Samsung Note7

La FAA y el Departamento de Transporte de EE. UU. han emitido una prohibición para todos los dispositivos Samsung Galaxy Note7 a bordo de todas las aeronaves en EE. UU. Debes cumplir con la prohibición de FAA/DOT.

Esto es lo que debes recordar si viajas y tienes un dispositivo prohibido: las personas que poseen un dispositivo Samsung Galaxy Note7 no pueden llevarlo con ellos, en el equipaje de mano ni en el equipaje documentado en vuelos desde, hasta o dentro de Estados Unidos. Esta prohibición incluye todos los dispositivos Samsung Galaxy Note7 (modelos originales y de reemplazo). Más información sobre la prohibición del Galaxy Note 7

Personal Electric Vehicles

Por razones de seguridad, no se permiten vehículos eléctricos personales (monopatines autobalance, patinetas eléctricas, drift boards, hover boards y rover boards) are not allowed on any Frontier Flight.

Apple MacBook Pro Laptop Notice

Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017. Not all such products sold during this period are affected. Product eligibility is determined by the product serial number. Please visit the Apple Support Page for more information. If your Macbook Pro has this defective battery, your laptop will need to be turned off and unplugged during your flight.