You can make changes to your departure or destination on our website or our app.
To make changes on the website go to “Mis viajes/Check-In”. Access your booking by entering your “Last Name” and “Confirmation Code”, then press the “Search” button.
Then click “Change Flights” from your Trip Confirmation screen. Then follow the steps to make your change.
To make changes to your departure or destination in the app:
Once you have the app loaded on your phone, access the app
Tap on the “3 bars” on the top left of the screen
Tap My Flights
Key your “Last Name” and “Confirmation Code”. Then tap the “Retrieve” button to display your booking
Select “Change Flight”
Proceed through the screens with your changes.